Hi Kathleen,
We apologize for the delay in getting back to you and we understand your disappointment with the product you received. We would be more than happy to accept your return and process a refund for you. Please fill out the Return Authorization Form that came with your package and send the item back to us. Once we receive it, we will begin the refund process. For more details on our Returns Policy, please visit our website at https://studiooh.com/pages/faq. We hope you can find a different style that better suits your needs.
Thank you for your understanding and please let us know if there is anything else we can assist you with.
Best regards,
Customer Service